Shipping policy

At Sinta Studio Co, all items are made with care and intention. Please read the information below to understand how and when your order will be shipped.

Processing Time

All orders are made to order.

Our current processing time is:
3–7 business days

This timeframe allows us to carefully create, personalise, and prepare your order before dispatch.

Please note:

Processing time does not include shipping time
During busy periods (launches, holidays, sales), processing times may be slightly extended

Shipping Within Australia

We currently ship Australia-wide.

Estimated delivery times after dispatch:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Delivery times are estimates only and may vary due to Australia Post or courier delays outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on:

Order size and weight
Delivery location
Selected shipping method

Any applicable shipping fees will be shown before payment is completed.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Please allow up to 24 hours for tracking to update after dispatch.

Incorrect Address

Please ensure all shipping details are correct at checkout.

Sinta Studio Co is not responsible for orders sent to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address, re-shipping fees will apply.